Privacy policy

Last modified: March 15, 2024

CogniMail Privacy Policy

1. Important Information

1.1. Introduction

At CogniMail Inc. (“CogniMail”, “we”, “us”, or “our”), we prioritize your privacy and are committed to maintaining robust global standards for data protection, ensuring your contacts, data, and communications remain private, safe, and secure.

We have designed our infrastructure and services to empower you to nurture and leverage crucial relationships effectively, without concerns over data security or privacy breaches.

Our Privacy Promise:

  • Your Control: You own your data. We access only what is necessary to provide our services.
  • Data Security: We implement advanced security measures to protect your data.
  • Transparency: We will keep you informed about how we use your data.

For additional questions, please contact us at [email protected].

1.2. Changes to This Policy

CogniMail reserves the right to update or modify this Privacy Policy at any time. Continued use of the service after such changes indicates your acceptance of the new Privacy Policy. We will notify you of significant changes by posting on our website or through direct communication.

How We Use Your Information

2.1. Scope of Service Use

CogniMail allows you to create targeted communication campaigns for marketing, sales, or customer success purposes. We do not control the content you choose to send out.

  • Data Ownership: Information processed through our services is controlled and owned by you.
  • Service Providers: We use third-party providers to enhance service delivery, under strict confidentiality agreements.

Sensitive Information

We define sensitive information as personal identifiers such as Social Security numbers, financial account details, or other sensitive personal data. We strictly prohibit the use of our services to process such sensitive information.

Data Collection and Use

3.1. Personal Information

When you register or use CogniMail, we collect personal details such as your name, email, and company information to provide and enhance our services.

  • Consent: By using our services, you consent to the collection and use of your information as described in this policy.
  • Third-Party Sharing: We only share your information with third parties necessary to provide our services.

3.2. Navigational Information

We collect data such as IP addresses and browser types to analyze service usage and improve user experience. This information helps us tailor and optimize our service offerings.

3.3. Use of Cookies and Tracking Technologies

CogniMail uses cookies and similar technologies to enhance user experience and analyze service use. You have the option to control the use of cookies through your browser settings.

Data Protection and Security

4.1. Security Measures

We employ robust security measures to protect your data from unauthorized access, alteration, and destruction. Our comprehensive security protocols ensure that your data is encrypted and securely stored.

4.2. Data Access and Control

You have the right to access, modify, or delete your personal information stored with us. CogniMail commits to responding to such requests promptly.

Legal Compliance and Data Transfer

5.1. Compliance with Laws

CogniMail adheres to applicable data protection laws and regulations, including GDPR and other regional legislations.

5.2. International Data Transfers

Your data may be transferred and processed in countries other than your own. CogniMail ensures that these transfers comply with legal requirements and maintains data protection at all times.

Contact us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CogniMail Data Protection Officer Email: [email protected]